Privacy Policy

At Onward Search, we recognize that privacy is important, and we are serious about protecting your privacy. When visiting our website or using our services, we may gather information about you. This policy explains the information we collect, how it is used and your rights regarding such information.

Personal Information You Provide and We Collect Online

We collect personal information that you voluntarily provide when you do one of the following:

  • Complete our online application
  • Apply to a job posted on our website
  • Complete a contact form on our website
  • Email our company
  • Post your resume on a publicly accessible job board

Information about our data collection during the prior 12 months is further described below.  We intend to similarly collect and use such information in the future.

Categories of Personal Information Sources of Such Personal Information Business Purpose for such Personal Information Categories of Third Parties with whom information is shared
Contact information such as name, email address, telephone number and physical address. Collected directly from you or through third party platforms where your information is available. We use this information to provide services requested by you and to operate our staffing services. We share information with businesses that may be interested in retaining your services. We also may share such information with our service providers.
Employment history, experience, job titles and related information. Collected directly from you or through third party platforms where your information is available. We use this information to provide services requested by you and to operate our staffing services. We share information with businesses that may be interested in retaining your services. We also may share such information with our service providers.
Cookies and similar tracking methods; browsing activity. Automatically collected directly from you when you use our website. We use cookies to store visitors’ preferences, record session information, and record information you provide via contact form or email on the site. We share such information with our service providers.

Service Providers: For the purposes of this document, “service providers” refers to applications / platforms such as applicant tracking systems, email service providers, or other analytics or related third-party platforms / tools we use to support our business.
Site Analytics: Onward Search leverages standard web analytics software to collect information about how visitors came to our website and what they do when they get to our site. We use this information to improve the user experience, search engine optimization, and usability of our website. This data is never shared with any third party advertising companies.
Cookies: Your web browser can be set to accept or reject cookies or notify you of when a cookie is being sent. If you choose to reject cookies, it should not cause a problem using our site.

We may disclose and share your information that you provide as described in this policy or otherwise with your consent for the following purposes:

  • To provide the services you have requested to help place you into a job opportunity;
  • To contractors, service providers, and other third parties we use to support our business. However, such parties are only allowed to use the information for the benefit of us;
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by us about our website users is among the assets transferred;
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our policies or investigate fraud; and
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of us, our users, clients or others.

Data Retention

We will retain your information for as long as your account is active or as needed for us to manage and provide our services and for our business needs. Even if we delete some or all of your personal information, we may continue to retain and use de-identified or aggregate data previously collected.

Changes to our Privacy Policy

We may change this policy at our discretion at any time. If we do make any changes, such change will appear on this page of our website. The date the Privacy Policy was last revised is identified at the top of the page. Your continued using of the website following any changes means that you have accepted, consent to, and agree to be bound by such revised policy.

Children Under the Age of 13

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any personal information from or about a child under 13, please contact us at privacy@onwardsearch.com.

United States of America

Our website is maintained in the United States of America. By using the website, you authorize the export of personal information to the USA and its storage and use as specified in this policy.

California Privacy Rights

Under the California Consumer Privacy Act (“CCPA”), Onward Search is required to inform California consumers about the categories of personal information we collect about you and the purposes for which we will use this information.  The disclosures below only apply to personal information that is subject to the CCPA or if you have similar rights in your jurisdiction.

Categories of Personal Information we Collect

We collect and store the following categories of personal information that you voluntarily provide when you complete our online application, web form or via job board service providers:

  • Personal identifiers (such as first and last name, address, email address and phone number)
  • Professional or employment-related information
  • Education information
  • Other information about you that is linked to the personal information above

Right to Know About Personal Information Collected, Disclosed or Sold

You have the right to request that we disclose certain information to you about our collection, use, disclosure or sale of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, and Deletion Rights), and subject to certain limitations that we describe below, we will disclose such information to you. You have the right to request any or all of the following:

  • The categories of personal information we collected about you.
  • The categories of sources from which the personal information is collected.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you

Right to Request Deletion

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records. However, we may retain personal information that has been de-identified or aggregated. Furthermore, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) in order to perform certain actions set forth under CCPA, such as detecting security incidents and protecting as illegal activity.

Exercising Access and Deletion Rights

To exercise the access, deletion and opt-out rights described above, please submit using one of the following methods:

  • Email: privacy@onwardsearch.com
  • Call: 800-829-0072
  • Postal mail: Onward Search, ATTN: Privacy, 230 East Avenue, Suite 101, Norwalk CT 06855
  • Contact Form Below

Only you, or a person or business entity registered with the California Secretary of State that you authorize to act on your behalf (an “authorized agent”), may make the requests set forth above.  The request should include your contact information and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. In addition, you should provide sufficient information (including name, email address you used to contact us in the past, date of original contact, and if possible, a copy of the correspondence, in order to enable us to reasonably verify that you are the person about whom we collected the personal information or an authorized representative.

We will respond to consumer requests in a reasonably timely manner. If we require extra time to respond, we will inform you of the reason and extension period in writing.

In order to protect the security of your personal information, we will not honor a request if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. The method used to verify your identity will vary depending on the nature of the request. Generally speaking, verification will be performed by matching the identifying information provided by you, such as your email address, to the personal information that we already have.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

We will not discriminate against you for exercising any of your CCPA rights.

Onward Search does not sell your personal information to any third parties, as ‘sell’ is defined under the CCPA.

How to Contact Us

Questions about our policies can be sent via the following:

Information about fraudulent job scams can about found here.