Digital Accessibility & Experience Design
Our IAAP-certified team and expansive expert network empower brands to delight all people. Partner with us to audit your digital assets, design inclusive experiences, scale your a11y program and more.
Elevate Digital Experiences For All
From initial assessments to continuous elevation, we support organizations at every stage of their accessibility journey. See a few of the many ways we help our clients get compliant, stay inclusive, and elevate experiences for everyone.
Strategic Consulting
Engage our IAAP-certified team or strategic advisors for guidance. Build strategies, roadmaps, policies and more.
Auditing & User Testing
Assess your websites, applications, digital assets, designs and more for a11y defects. ACR / VPAT creation optional.
Remediation Support
Correct identified digital accessibility defects within digital products and develop new features that adhere to best practices.
Training & Education
Teach your existing team proven a11y and inclusive design practices through courses, webinars, in-person sessions and more.
Monitoring & Maintenance
Regularly review remediated digital assets for new defects, make as-needed updates, and maintain compliance over time.
Design & Development
Create inclusive, accessible and compliant digital products, content and experiences. Consider a11y from start to finish.
By the Person, Subscription or Project
Our comprehensive suite of solutions is unlike any in the industry. Whether you need to execute a project, tap into ongoing support, or build an a11y team, we’re uniquely equipped to help your organization shift left.
Choose or combine any of our models to support your organizational strategy.
Staffing Solutions
Expand your capabilities with pre-vetted contract, contract-to-hire, and full-time experts. Our specialists can augment or staff entire teams to support all your a11y needs.
Subscription Solutions
Subscribe for swift, scalable support from a fully managed bench of a11y experts. Our resources are yours for as long as you need. Predictable pricing guaranteed.
Project Solutions
Get a strategic consultation, in-depth audit, remediation job or any other a11y project done for you. Our resources are yours until your most critical needs are met.
Tap into our Diverse Expert Network
Our exclusive network comprises a wide range of in-demand digital accessibility experts. Following the “Nothing For Us, Without Us” motto, we also embrace diversity recruitment practices and help clients hire people with disabilities across specialties.
Strategists / Subject Matter Experts
Program Managers
Developers
Designers (XD, UX, UI, CX)
Researchers
Testers & Analysts
Trainers
Trusted Partner to Top Brands for 15+ Years
5,000+
a11y & XD Experts in Network
3,000+
Satisfied clients
25+
Awards for exceptional service
Why Digital Accessibility Matters
Over 15% of the world’s population — more than 1 billion people — have some form of disability. As those numbers are steadily increasing, digital accessibility is no longer an option; it’s an obligation.
Compliance With Regulations
Businesses are legally required to adhere with accessibility laws and regulations, such as the Americans with Disabilities Act (ADA) in the United States or the Web Content Accessibility Guidelines (WCAG) internationally. Compliance reduces legal risks and potential penalties.
Expanded Customer Base
By making products and services accessible, businesses can reach a larger customer base that includes individuals with disabilities. This inclusivity improves customer satisfaction and loyalty.
Improved User Experience
Digital accessibility enhances the user experience for all users, not just those with disabilities. Accessible design and functionality lead to better usability, efficiency, and overall customer satisfaction.
Enhanced Brand Reputation
Businesses that prioritize digital accessibility demonstrate their commitment to diversity, equity, and inclusion. This fosters a positive brand image, attracting socially conscious customers and strengthening the company's reputation.
Improved SEO & Search Visibility
Many accessibility practices align with search engine optimization (SEO) principles. Accessibility professionals can optimize web content, improve metadata, and enhance site structure, leading to better search rankings and increased visibility.
Mitigation of Risks
Digital accessibility audits and testing identify potential accessibility issues and empower action. By addressing these issues proactively, businesses can mitigate the risk of complaints, lawsuits, or negative publicity.
Innovation and Creativity
Digital accessibility practices often introduce innovative solutions and creative ideas to make products and services accessible. This mindset fosters a culture of innovation within the organization, benefitting other areas of business beyond accessibility.
Accessibility in Action
A CVS Health Case Study
Onward Search helped CVS Health, one of the nation’s leading healthcare solutions corporations, build and scale one of the strongest accessibility & inclusive design departments in the country.
Accessibility Advocacy Guide
Explore the facts & figures that prove digital accessibility is a moral, financial and legal imperative for your organization.
Make Digital Experiences Accessible
Partner with us to build inclusive, compliant digital experiences for customers with and without disabilities. It’s not just the right thing to do, it’s the right thing for you.
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